Kathrin Wilkens

Together with her interdisciplinary team Kathrin is developing concepts and prototypes for new customer experiences and innovative interaction technologies. She identifies the potential of break-through technologies as artificial intelligence, augmented reality and spatial computing in the field of customer interaction in a digital car environment and promotes these insights to several brands within the Volkswagen Group.
Kathrin studied Electrical Engineering and Business Administration in Kiel and did her PhD on statistical data processing. Since 12 years she is with Volkswagen AG and has been responsible for several innovation projects in the field of Digital Customer Experiences.